Service Support
At Life Mobility we offer full service support on all products that we sell. Our technicians are fully manufacturer trained and accredited for a wide range of mobility, rehabilitation and healthcare equipment. We always strive to provide a fast turn-around on any repairs and keep costs to a minimum. Whether you require a service, need replacement parts or just are just seeking some professional advice, we’re here to help!
Home Service
If you are not able to bring your product to us, we offer home service call outs. Our service technicians are available to come out to your home to repair a range of products including mobility scooters, power wheelchairs, lift chairs, patient hoists or electric beds (a standard call out fee applies).
Available Parts
We stock a huge range of products, but try to keep stock of the most commonly requested parts to keep you up and running. The most common parts include: batteries, chargers, tyres and tubes are sourced from a range of leading manufacturers. We selectively source our range, focusing on products from the established and reputable Australian and International companies in the industry so that we can ensure that replacement parts are readily available for many years.
Test N Tag
Life Mobility technicians are fully trained and qualified to undertake electrical safety testing and tagging of mains voltage appliances in accordance with:
AS/NZS 3760-2010 In-Service Safety Inspection and Testing of Electrical Equipment.
Upon request, we can provide detailed equipment reports to satisfy your accreditation criteria and ensure compliance with government legislative requirements.
Powered Mobility:
Breakdown Assistance
Our technicians are available Mon-Fri 9-5 to assist with any issues you may have with your powered mobility product, we can assist with issues related to running out of batteries, breakdowns or flat tyres. Outside of these hours you may contact us on our Emergency After Hours Phone Number, you will find the button for this number below. Please note there may be a fee associated with the use of our After Hours Emergency Assistance Service, please ensure you read the Terms & Conditions carefully. Alternatively you may consider breakdown cover, the RACV offer an excellent 24-hour roadside assistance service for wheelchair and scooter users. 12 months cover costs between $40-$50 per year. Some manufacturers also now offer free breakdown cover for 14 months with their mobility scooters - please ask one of our consultants for details.
View Emergency After Hours Phone Number
Preventative Maintenance
Most manufacturers recommend a service every 12 months for powered mobility products. Though it depends to some extent on usage levels, our recommendation is every 1-2 years. Basic services can be carried out within approximately 1 hour. Major or specific fault services may require more time. Our technicians are trained in both electronics and mechanics.
Users primarily need to ensure that they keep their products well charged, maintain the correct tyre pressure and use them according to their purpose.
Upon request we can provide facilities with a scheduled maintenance plan to assist with meeting accreditation criteria and maintain the serviceability of equipment.
Book now
If you would like to book in a service please call us on (03) 9726 2000 or email us on service@lifemobility.com.au
If you able, please call and arrange to bring any products that you would like us to repair to:
Life Mobility - Repairs
24 Corporate Blvd
Bayswater Vic 3153